Artec scanner licenses and Artec Studio software store license files locally under each Windows user account. These files are located at:C:\Users\<Windows_account_name>\AppData\Roaming\Artec.
Note: The AppData folder is hidden by default in Windows.
studio.conf file located at:C:\Users\<User1>\AppData\Roaming\Artec\<Artec Studio main version>\C:\Users\<User1>\AppData\Roaming\Artec folder, containing all its remaining contents, to the AppData\Roaming folder of the other user accounts (e.g., C:\Users\<UserN>\AppData\Roaming\ where UserN represents User2, User3, etc.). In this context, User1 is the account where Artec Studio is installed, while User2, User3, etc., refer to additional accounts.%APPDATA%, and press Enter. If Windows opens C:\Users\<User2>\AppData\Roaming, your setup is correct. If a different folder opens, define the APPDATA system variable and reboot your PC (details below).aic.exe located at C:\Program Files (x86)\Artec\Artec Installation Center).C:\Program Files\Artec).In some cases, the APPDATA variable needs to be set to ensure Artec Studio can find all necessary files and licenses. The value of this variable should be set as follows:
APPDATA=%USERPROFILE%\AppData\Roaming
You can find more detailed steps in the image below:
Note: A system reboot is required for changes to the APPDATA variable to take effect.
If users will be working under regular Windows accounts without administrator privileges, follow these steps:
C:\Users\name_of_admin_account\AppData\Roaming\Artec to a location accessible to other Windows accounts.C:\Users\regular_account\AppData\Roaming\Artec folder.astudio.exe from C:\Program Files\Artec\Artec Studio 18 on your desktop.The following image provides more details on this process:
In some cases, Windows will prompt you for administrator credentials when launching Artec Studio. Simply follow the prompts to grant the necessary permissions.
If you experience issues with your Artec 3D scanner or need technical assistance with Artec Studio, please visit support.rev1tech.com and submit a ticket or emailing support@rev1tech.com.